Global Trading

What We Do at FREIGHTOM

At FREIGHTOM, we follow a strict and organized flow to ensure transparency and clear communication with our clients and suppliers. Our goal is to find the greatest products at the best prices for our clients. Here’s how we achieve this:

Comprehensive Solutions

Our daily business covers an extensive range of services to ensure quality and efficiency for our clients:

Sourcing

We find the best suppliers for quality-driven, sustainable product solutions, considering factors like quality assurance, certifications, and exchange rate fluctuations.

Orders and Order Follow-Up:

We ensure clear and accurate documentation to avoid communication errors or delays, streamlining every process of order management.

Quality Management:

We maintain a 24-hour communication cycle for constant quality control, including feasibility analysis, inspection guidelines, and production reports.

Shipment Management:

Our logistics team ensures timely and cost-effective delivery, exploring detailed shipping schedules and routes for optimal efficiency. We have contracts with major shipping lines and airlines.

Design and Artwork:

Our team inspects and monitors production processes at global manufacturing facilities, providing personalized service through dedicated strategic sourcing consultants.

Information Technology:

Utilizing AI and Big Data, we developed a Rate Management tool to simplify logistics complexities. Our system offers real-time rates and carrier performance comparisons.

Sustainability:

We provide complete visibility of shipments, maintaining a 24-hour communication cycle to ensure timely production and delivery.

Doing Business With Us

We consistently seek the best suppliers to partner with over the medium term, ensuring our clients receive quality-driven, sustainable product solutions. Our approach addresses various factors, including:

Team FREIGHTOM, one-to-one advice, always to the point

At FREIGHTOM, we ensure short communication routes through individual support. As our client, you will have a personal contact assigned to you who will assist with any queries and supervise your orders from start to finish.

Expert Know-How: Every one of our employees is up-to-date with the latest industry knowledge.

Personal Consultation: Your contact person will provide personalized advice and is always ready to address your queries. This approach guarantees efficient and effective communication, ensuring your needs are met promptly and accurately.

Flexibility and Technical Excellence

With decades of history, FREIGHTOM Group has been at the forefront of developing safety standards. Our lean structure allows us to provide pragmatic and dedicated solutions tailored to your exact needs.

We pride ourselves on offering the best reactivity in the industry. We can be at any Asian manufacturer’s premises within 48 hours, providing a full inspection report on the same day.

We work hard to ensure a high level of trust in our business. The core value of FREIGHTOM lies in our talented employees. We provide one-on-one training to help our staff develop and cultivate a strong sense of responsibility. Additionally, we are committed to contributing to a more sustainable future through innovative approaches to social and environmental accountability.

Challenges & Solutions

There’s No Use Talking About The Problem Unless You Talk About The Solution

Challenges

Problems

Solutions

Overseas Language Barrier

Working with far east are always accompanied by language barrier. while many Chinese supplier appoint people have good command on English however their pronunciation is still often strongly flavored by mandarin.

We have multilingual staff who can understand your requirement and communicate well to factories in China, Vietnam & India.

Trust Building between Seller / Cnee

Global trust development is not easy and customers are heard often being trapped. the low trust causes friction & become a hindrance in the growth of the business. we are always suspicious in making an advance or full payment to suppliers.

FREIGHTOM allows you to build trust by making payments at your own country, speeds up things, produces results, build loyalty & create a winning culture for you

Quality Concerns

Global supply chain transactions are always complex and even companies with ISO standards in far east markets are often challenged due to the fact that the process of adopting international standards vary in those countries due to their custom differences, buying pattern differences etc.

Outsourcing to FREIGHTOM acts as a strategic management wherein our teams help you to improve the quality of your production applications (onsite visits), reduce business risks and helps you to get the right product at your door step. simply share your requirements, get into your SLA agreements (service letter agreement) & mitigate your risk.​

Logistics Concern

Fluctuation in business demand, low logistics buying power, predicting long time logistics costs, better logistics planning are some of the common problems in business.

FREIGHTOM always believes into offering value addition services by exploring consolidated opportunities and passing on the said benefits to their customers. we create a consortium of suppliers / buyers to purchase the necessary logistics supplies, further our logistics experts study the optimum utilization of space and thereby saving on the costs

Legal Compliance

Right products (does the product delivered what was promised), contract wordings (easy understanding of documentation and literature and no jargons are used), complaints (examining the root cause and eradicate future complaints of similar nature) are some of the common problems faced by every organization.

There are no risk free future available to us however with the help of extensive KAHL network, this could be minimized. KAHL offers you to sign contracts at your own home grown countries and help you to mitigate the risk as much as possible.